Terms & Conditions

Last updated: July 24, 2025

Welcome to Urbano Design. These Terms & Conditions (“Terms”) govern your use of our website (https://urbano.design), services, and purchases (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part, please do not use our Services.


1. Definitions

  • “We”, “Us”, “Our” refers to Urbano Design.

  • “You”, “Your” refers to the user, customer, or visitor.

  • “Services” includes website access, consultations, orders, products, and communications.


2. Use of Services

  • You must be at least 18 years old or have parental/guardian consent to use our Services.

  • You agree to use the Services lawfully and not in a way that harms our rights or violates any laws.


3. Account Registration

  • You may create an account to place orders or receive support.

  • You’re responsible for keeping your login credentials secure and notifying us of any unauthorized use.


4. Orders & Payment

  • Placing an order constitutes an offer to purchase, subject to availability and acceptance.

  • We accept payment via third-party processors as detailed in our Privacy Policy Design experts in Ottawa+1Design experts in Ottawa+1.

  • Prices include Canadian taxes unless otherwise specified.


5. Shipping & Returns

  • Shipping will be arranged upon order confirmation. Risk of loss transfers at shipment.

  • Returns, if applicable, must comply with our return policy (linked or referenced separately).


6. Intellectual Property

  • All content on the website—designs, text, images, logos—is our property or used under license.

  • You may not reuse or copy any content without express written permission.


7. User‑Generated Content

  • You grant us a perpetual, royalty-free license to use reviews or materials you post, across any media Design experts in Ottawa.

  • You are responsible for ensuring your content doesn’t infringe on third-party rights or break any laws.


8. Privacy & Cookies

  • Our Privacy Policy explains how we collect and manage your information, via forms, cookies, pixels, and third-party services Design experts in Ottawa.

  • By using our Services, you consent to those practices.


9. Third‑Party Links


10. Limitation of Liability

  • To the fullest extent allowed by law, we are not liable for indirect, incidental, consequential, or punitive damages arising from your use of our Services.

  • Our total liability for direct damages is capped at the amount you paid for the specific Service.


11. Indemnification

  • You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising out of:

    • Your violation of these Terms, applicable laws, or third-party rights.

    • Content you submit through our Services.


12. Termination

  • We may suspend or terminate your access at any time, for any reason, including if you breach these Terms.

  • Sections that by their nature survive termination (e.g., Limitation of Liability, Indemnification) will continue to apply.


13. Governing Law

  • These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

  • Disputes will be resolved in the courts located in Ottawa, Ontario.


14. Changes to These Terms

  • We may revise these Terms to reflect updates in our Services or legal requirements.

  • The latest version is always available on our site, and the “Last updated” date is adjusted accordingly.


15. Contact Information

  • For questions about these Terms, email urbano.justinrichard@gmail.com or call (613) 323‑4450.

  • Our office address:
    2318 Summerside Drive, Manotick, ON A4M 1B4, Canada.


By using Urbano Design’s Services, you acknowledge having read and agree to these Terms & Conditions.